Welcome to Tech Republic Outsourcing!
Grow Your Business
With Unmatched Quality Customer Service
We provide quality call answering and dispatching services to taxi and transport
companies, and food order taking services all over the UK, and USA. For us, it
is equally important to reflect the vibe of your company and provide a quality
experience your customer expects when calling your business.
Tech Republic is just not only an outsourcing company, but instead we work as a part of your and are here to grow your business together.
Our team consists of experts at answering calls. Our goal is to become a part of your company and provide service quality as high as possible. Our technology-rich 24/7 operation has live, multilingual operators answering the needs of our clients and their customers in a friendly and efficient manner. We offer numerous communications and reservation platforms to meet a wide variety of needs while addressing each call to your specific requirements, rates, and policies. No one does it better than us. Our advanced technology and industry expertise allow us to offer a level of service that is unmatched in the industry.
So why settle for anything less?
All our service offerings come with highly skilled and experienced agents who will work closely with you and for you in order to perform the daily operations of your organization as per you need. All our team members consists of educated and highly fluent in English individuals.
Companies always tend to struggle with one important question, “Who will answer the phone in the middle of the night”? We have the answer. We will! One of our major benefits is that our team will also be available for you on holidays in your country, at times when the business has high demand!
Our Quality
Assurance team has the ability to monitor and screen agent’s calls and provide scorecard feedback to improve the quality of service and ensure quality metrics, performance and continuous improvement.
We do not offer out-of-the-box, one-size-fits-all solutions. Instead, we take time to understand your business and then create custom solutions according to your
market, targets, and budget.
Why hire someone and pay them 4x more than hiring us and getting the same level of quality while saving thousands in the process!
Our 4- Year journey starts with one of our Co-Founders, Jamal facing inconvenience whilst order a taxi in London. The delay of the operator and the overall service made Jamal think that In-bound call outsourcing must be one of the biggest pain points for owners and managers in the passenger transportation industry. Hence, Jamal chose to step his foot into the Transportation dispatching industry and slowly started operating food order taking too. With help of his Asian roots, Jamal and his other Co-founders established a successful in-bound 24/7 Call Center to cater to the needs of thousands of customers. We are currently working with more than 30+ companies in the UK and USA and our success ratio has been above 95%. We are not just any call center, but consider ourselves a part of your business and strive alongside you to make customer satisfaction as high as possible!
Agents
Clients
Years in Service
ADDRESS:
Opposite Croma, Road 36,
Jubilee Hills, Hyderabad
OPENING HOURS:
12 Noon to 9 PM
PHONE NUMBERS:
040 658.684.744
035 536.733.567
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